Cod de verificare

Dacă aveţi o problemă cu un produs comandat de la noi, care nu a fost rezolvată de către Departamentul Tehnic sau de către Departamentul Vanzări, aveți posibilitatea de a returna produsul. Primul pas este completarea acestui formular de returnare.

Acest formular trebuie să fie completat în întregime, și vă vom răspunde prin e-mail sau telefon în termen de 3 zile lucrătoare cu instrucțiunile de returnare.

Istoric comenzi
Informații despre produs
Motivul pentru returnare
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Am citit și sunt de acord cu Termeni și condiții
Queries: 37, Total time: 9.025 ms [By time] [By id] [By file]
1 (0.180)
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WHERE session_id = '8c284e5b7315224ef1d229b6ea' AND expire > 1713537492
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2 (0.101)
SELECT `data`
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/var/www/clients/client1/web1/web/system/library/session/db.php:41
3 (0.116)
SELECT *
FROM oc_store
WHERE REPLACE(`ssl`, 'www.', '') = 'https://anticariat-ursu.ro/'
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/var/www/clients/client1/web1/web/catalog/controller/startup/startup.php:25
5 (0.114)
SELECT *
FROM oc_currency
/var/www/clients/client1/web1/web/storage/modification/system/library/cart/currency.php:10
6 (0.208)
SELECT tr1.tax_class_id, tr2.tax_rate_id, tr2.name, tr2.rate, tr2.type, tr1.priority
FROM oc_tax_rule tr1
LEFT JOIN oc_tax_rate tr2 ON (tr1.tax_rate_id = tr2.tax_rate_id)
INNER JOIN oc_tax_rate_to_customer_group tr2cg ON (tr2.tax_rate_id = tr2cg.tax_rate_id)
LEFT JOIN oc_zone_to_geo_zone z2gz ON (tr2.geo_zone_id = z2gz.geo_zone_id)
LEFT JOIN oc_geo_zone gz ON (tr2.geo_zone_id = gz.geo_zone_id)
WHERE tr1.based = 'payment' AND tr2cg.customer_group_id = '1' AND z2gz.country_id = '175' AND (z2gz.zone_id = '0' OR z2gz.zone_id = '2703')
ORDER BY tr1.priority ASC
/var/www/clients/client1/web1/web/system/library/cart/tax.php:30
7 (0.156)
SELECT tr1.tax_class_id, tr2.tax_rate_id, tr2.name, tr2.rate, tr2.type, tr1.priority
FROM oc_tax_rule tr1
LEFT JOIN oc_tax_rate tr2 ON (tr1.tax_rate_id = tr2.tax_rate_id)
INNER JOIN oc_tax_rate_to_customer_group tr2cg ON (tr2.tax_rate_id = tr2cg.tax_rate_id)
LEFT JOIN oc_zone_to_geo_zone z2gz ON (tr2.geo_zone_id = z2gz.geo_zone_id)
LEFT JOIN oc_geo_zone gz ON (tr2.geo_zone_id = gz.geo_zone_id)
WHERE tr1.based = 'store' AND tr2cg.customer_group_id = '1' AND z2gz.country_id = '175' AND (z2gz.zone_id = '0' OR z2gz.zone_id = '2703')
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/var/www/clients/client1/web1/web/system/library/cart/tax.php:44
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/var/www/clients/client1/web1/web/system/library/cart/weight.php:10
9 (0.132)
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10 (1.590)
DELETE
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/var/www/clients/client1/web1/web/system/library/cart/cart.php:29
11 (0.242)
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/var/www/clients/client1/web1/web/catalog/model/setting/event.php:4
12 (0.123)
SELECT return_reason_id, name
FROM oc_return_reason
WHERE language_id = '2'
ORDER BY name
/var/www/clients/client1/web1/web/catalog/model/localisation/return_reason.php:34
13 (0.166)
SELECT DISTINCT *
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/var/www/clients/client1/web1/web/catalog/model/catalog/information.php:4
14 (0.129)
SELECT *
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/var/www/clients/client1/web1/web/catalog/model/design/layout.php:4
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/var/www/clients/client1/web1/web/catalog/model/design/layout.php:4
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/var/www/clients/client1/web1/web/catalog/model/design/layout.php:14
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19 (0.123)
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/var/www/clients/client1/web1/web/catalog/model/design/layout.php:14
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/var/www/clients/client1/web1/web/catalog/model/design/layout.php:14
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23 (0.112)
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25 (0.098)
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26 (0.068)
SELECT *
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/var/www/clients/client1/web1/web/catalog/model/setting/extension.php:4
27 (0.140)
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/var/www/clients/client1/web1/web/system/library/cart/cart.php:71
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/var/www/clients/client1/web1/web/catalog/model/setting/extension.php:4
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/var/www/clients/client1/web1/web/system/library/cart/cart.php:71
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/var/www/clients/client1/web1/web/catalog/model/extension/module/productbundles.php:92
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SELECT SUM(amount) AS total
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/var/www/clients/client1/web1/web/system/library/cart/customer.php:243
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